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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Stockman

August 13, 2024

5  out of  5
rating by Eric Stockman
"Casey and her team are amazing! They are personable, professional, and on top of everything! I can't recommend them enough!"
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Nunya BUSINESS

August 1, 2024

5  out of  5
rating by Nunya BUSINESS
"Casey and her entire team are both knowledgeable and very helpful. When you are speaking with them whether it's on the phone or in person, it doesn't seem like "taking care of business" it's like talking to a good friend that gives you great advise. Casey has been my agent for over 12 years, and every moment has been WONDERFUL! Don't just take my word for it. Experience my joy for yourself."
We responded:
"It has been such a pleasure working with you and your family. Thank you for letting us be a part of your lives for all these years. Thank you so much for the wonderful review!"
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Tanya Jackson

July 31, 2024

5  out of  5
rating by Tanya Jackson
"Mrs. Casey and Gabriela are very professional and compassionate about their patrons. This is refreshing to me because the cost of car and home insurance are becoming astronomical and it helps to have an agent who understands this and finds ways for you to save as much money as possible but also having the best policy to fit you and your family needs."
We responded:
"Thank you for your Google review!! We enjoy working with you and we are so happy we've been able to help you save money on your insurance, we know how important it is. Thank you!! "
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Chappell S. Covington

March 29, 2024

5  out of  5
rating by Chappell S. Covington
"Casey is the absolute best! She is so responsive and knowledgeable. She helped us get insurance at the last minute for our home and we’ve moved all of our insurance to her since then. She is patient and she walked us through all of our coverages and answered all of our questions. I recommend Casey to anyone!"
We responded:
"Chappell thank you so much for your review! It was so nice to finally meet y'all in person after our many phone and email conversations. Thank you for taking time to write us such a wonderful review. We appreciate your business!"
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Jamie Heard

March 14, 2024

5  out of  5
rating by Jamie Heard
"Casey and her team are absolute rock stars! We have been insured by Casey for the better part of a decade and have never had a bad experience. Casey goes above and beyond every single time. The team does everything in a timely manner and is prompt with their communication and follow-up. They are all personable, remembering things like birthdays or asking after someone who was sick the last time we spoke. With Casey, I know 100% that I am in the right hands and insurance becomes one less thing on my plate."
We responded:
"Jamie thank you so much for your review! You've been with us from the beginning and it has been such a pleasure working with you and your family. Thank you for taking time to write this wonderful review. We appreciate you!"
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Erika Thoreson

February 29, 2024

5  out of  5
rating by Erika Thoreson
"Best insurance agent in Alabama. She's very attentive, informative, sweet and kind. She really does work for you! Her assistant Gaby is also very pleasant to work with! You won't go wrong with Casey and her team 5 stars!!"
We responded:
"Thank you so much for your review Erika! We appreciate your business and I am so grateful you took time to provide us with such a wonderful review. "
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Krystal McCarty

February 20, 2024

5  out of  5
rating by Krystal McCarty
"Casey is a wonderful State Farm agent that brings a personalized touch to any interaction. She’s proactive about reaching out to ensure our coverage is up to par, everyone in her office is knowledgeable, and we’ve had our State Farm claims handled quickly and professionally."
We responded:
"Thank you for taking time to leave us this review! We appreciate your kind words! We enjoy working with you and your family!"
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Calvin McMillian

February 15, 2024

5  out of  5
rating by Calvin McMillian
"Casey and her team are the premier agency. She and her team are true professionals and are expedient in providing services or answering questions. They are a pleasure to work with and always have GREAT customer service."
We responded:
"Thank you so much for taking the time to give our office a review! We appreciate your kind words. It's a pleasure working with you and your family!"
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Maggie Tarpley

February 2, 2024

5  out of  5
rating by Maggie Tarpley
"Casey Halsey truly epitomizes the State Farm slogan of “Like a good neighbor State Farm is there.” But she takes it a step further with a level of calmness and tranquility during your most vulnerable and scary times. She is always available, always has an answer for any question, and she brings peace to the chaos. She makes the process of resolving an accident so incredibly easy and hands off. She always goes the extra mile. I cannot recommend her and her team enough. She has been the biggest blessing in my life, and I never thought I would say that about my insurance agent. However she is so much more than that. She is honestly the best of the best!! If I could give her 5000 stars I would."
We responded:
"Thank you so much for your kind words Maggie! It is such a pleasure working with you and your family. Thank you for letting us help you through the tough times and celebrate with you in the good times. We are so grateful for you!! "
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Marie B

January 21, 2024

5  out of  5
rating by Marie B
"Working with Casey has been an absolute pleasure! Whether I have policy questions, need to make adjustments, or even have general questions about Birmingham, she is always prompt and efficient in her response. Casey has proven to be an invaluable asset to our family. I recommend her team to anyone needing a dedicated and personable agency."
We responded:
"It's been such a pleasure working with you and your family Marie! Thank you so much for your kind words, I appreciate you taking time to leave a review and thank you for your business!"
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Linda Scott

August 29, 2023

5  out of  5
rating by Linda Scott
"I live in Lincoln Alabama. We have a State Farm agent here in our town and he’s very nice. However, I had rather use the agent that I have Casey! She’s she’s beautiful and she’s awesome very sweet and kind person. So I give thanks to her, and God bless her throughout her journey in life."
We responded:
"Thank you Ms. Linda! We appreciate your comments and we enjoy working with you! Thank you for giving us the opportunity to take care of your insurance needs! "
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Emery H

August 24, 2023

5  out of  5
rating by Emery H
"Casey and her team are always quick to respond and very helpful. We purchased a car this week and Gabriela made it really easy to update our auto policy to make sure the new car was covered. A couple of text messages is all it took to get it done."
We responded:
"Thank you so much for your kind words! We are glad that we could make the vehicle change so easy! We are grateful for our customers, thank you so much for taking time to recognize our team! "
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Anna Bergkamp

August 22, 2023

5  out of  5
rating by Anna Bergkamp
"These people are the best insurance agency I have had in the 40 yrs I have had to have auto insurance. Gabriela is very thoughtful and efficient!"
We responded:
"Thank you so much for your kind words! We are so grateful to have such amazing customers like you! Thank you for taking time to recognize Gabriela! "
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Nia Newton

August 11, 2023

5  out of  5
rating by Nia Newton
"I was a Nationwide customer for many many years and decided to switch over to State Farm and it was the best decision that I've ever made. Casey was and is one of the best agents I have ever had. She is very kind, patient, professional, and makes you feel like part of their State Farm family!!! If you ever have any insurance needs contact her at State Farm I promise you will not be disappointed she is amazing!"
We responded:
"Thank you so much for your review Nia! We have enjoyed getting to know you and look forward to working with you for many years to come! Thank you so much for taking time to leave us a review!"
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Ashley Kidwell

August 10, 2023

5  out of  5
rating by Ashley Kidwell
"Casey and team have been absolutely amazing since day 1. Dealing with insurance can be such a headache, but Casey has made every part of our insurance process SEAMLESS. She is so kind, helpfuI, and always quick to respond and get me exactly what I need. I actually find that I look forward to speaking to Casey, which I have never been able to say about an insurance agent in the past. I cannot recommend this practice enough. If you are in the Birmingham area they are the best around!"
We responded:
"Thank you for your kind words Ashley! We enjoy working with you and your family! We appreciate your business. Thank you so much for taking time to leave us a review! "
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Samantha Caldwell

May 9, 2022

5  out of  5
rating by Samantha Caldwell
"Very nice and really good at their job. Never had a problem with them"
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Colby Lane

December 12, 2020

4  out of  5
rating by Colby Lane
"great Insurance agency for great service."
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yodora holt

September 25, 2020

5  out of  5
rating by yodora holt
"Love my insurance company"
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s y

April 25, 2020

5  out of  5
rating by s y
"We switched all of our insurance to Casey and State Farm after almost 15 years at Amica. The rates were better and we really appreciated how helpful Casey was when we were shopping companies. Not even six months after making the switch, we had an auto accident and totaled a 9 month old car. Casey and Jennifer managed the claims process in such a way that it was almost effortless for us. More important, the amount State Farm reimbursed us for the car was actually more than I was expecting. I can safely say I won’t leave State Farm. Hopefully you never need to make a claim, but if you do it’s great to have Casey helping you through what otherwise could be a very stressful process."
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Jamie Clum

July 22, 2019

5  out of  5
rating by Jamie Clum
"Been with her for 5 years and she has some of the best service you could ask for."
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Anna Decker

May 23, 2019

5  out of  5
rating by Anna Decker
"Casey and her team are INCREDIBLE to work with! Any time I have a question about my policy or just life in general, I am able to get the answer I need in a timely manner. Casey's team is extremely helpful and explains things in a way that makes sense to even a newbie insurance user (like myself). I could not recommend Casey enough!"
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Jessica Hughes Bennett

April 18, 2019

5  out of  5
rating by Jessica Hughes Bennett
"We are so fortunate to work with Casey. She took over half of our former insurance agent's clients after his passing, and we could not be happier! She truly cares about making sure we as a young family are protected, and we'd recommend her to everyone we know!"
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Dameione Rogers

July 18, 2018

5  out of  5
rating by Dameione Rogers
"Casey is the Best!"
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josh bullock

March 19, 2018

5  out of  5
rating by josh bullock
"Casey and her team truly care about their policyholders! It is always a pleasure to work with her."
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TK Smith

June 5, 2017

5  out of  5
rating by TK Smith
"Casey and her team are great! Great service!"